Frequently Asked Questions
Everything you need to know about your order and our gear.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-5 business days.
Do you offer bulk discounts for departmental orders?
Yes, we offer specialized pricing for large-scale departmental or agency purchases. Please contact our sales team directly for a custom quote.
What is your return policy for duty gear?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that customized or engraved items are final sale.
Are your products compliant with standard uniform regulations?
Most of our apparel and equipment is designed to meet standard tactical and law enforcement regulations, but we recommend checking with your specific agency requirements before purchasing.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor its progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.